For ages 21 and above only

ba79 Responsible Gaming — Your safety is our priority

Gaming is entertainment. ba79 offers deposit limits, self-exclusion and 24/7 support to keep you safe.

What is Responsible Gaming and why does it matter

ba79 believes gaming should be a healthy and enjoyable form of entertainment — it should never be a source of financial stress or mental distress. Responsible gaming means setting limits consciously, betting only what you can afford, and not placing gaming above your other responsibilities in life.

To ensure the safety of every player on our platform, we provide a range of tools and features. Tools such as deposit limits, session time-outs and self-exclusion help you stay in control of your gaming experience.

Online gaming is growing rapidly in Bangladesh. With easy transactions through bKash, Nagad, Rocket and Upay, many people are joining ba79. Along with this convenience, responsibility is equally important. We want every member to enjoy gaming with the right information, in a mindful and enjoyable way.

The core principles of responsible gaming are: play for entertainment, not as a solution to financial problems; only bet money you can afford to lose; respect time limits; and seek help immediately whenever you feel gaming is getting out of control.

21+

Gaming at ba79 is for those aged 21 and above only. Access to this platform by minors is strictly prohibited.

Our Protection Tools

ba79 provides these tools free of charge to help you stay in control of your gaming.

Deposit Limit

Set a limit on how much you can deposit daily, weekly or monthly. Once a limit is set, it takes effect immediately. Requests to increase a limit go through a process that takes several days, so that decisions are not made in the heat of the moment.

Session Time-Out

Take a break from your account for a set period. Time-outs can be set from 24 hours up to 6 weeks. During this time you will not be able to log in or place bets, which helps reduce stress.

Self-Exclusion

If gaming feels like it is becoming a problem, use the long-term self-exclusion option. You can choose from 6 months up to permanent exclusion. During this period the account cannot be reactivated by any means.

Betting History Review

By logging in to your gaming account, you can view your betting history, win and loss records, and full details of deposits and withdrawals at any time. Regular review keeps you informed.

24/7 Support

Our Bangla-speaking support team is always ready for any gaming concerns or issues. Contact us via live chat or send an email to [email protected]. We are here for you.

Minor Protection

Only those aged 21 and above may participate at ba79. Age is verified when creating an account. Log out of your account when leaving a device accessible to children or teenagers.

Signs of Problematic Gaming

If any of the following signs appear in you or someone you know, it is time to seek help.

Spending more than your budget and chasing losses by placing even more bets
Repeatedly failing to cut down or stop gaming despite trying to do so
Hiding gaming from family, friends or colleagues and being dishonest about it
Neglecting work, studies or family responsibilities because of gaming
Feeling restless, irritable or stressed when not gaming
Taking loans, selling assets or borrowing money from others to fund gaming
Experiencing problems with sleep, eating or physical health due to gaming

Ways to Keep Gaming Under Control

Following a few simple habits will keep gaming enjoyable at all times.

Set a fixed budget before you start gaming and do not go beyond it
Set a time limit — decide how long you will play before you start a session
Never game when you are feeling sad, angry or frustrated
Push away the thought of placing more bets to try to recover lost money
Do not think of gaming as a source of income — it is entertainment, not an investment
Take regular breaks and spend time with family and friends

6 Core Principles of Responsible Gaming

Following these principles will keep your experience at ba79 positive at all times.

Play for Entertainment

Gaming is a hobby, a source of enjoyment. Viewing it as a path to financial freedom is where problems begin. Remember before you play: you are here for entertainment.

Set an Affordable Budget

Set aside a separate budget for gaming each week or month — an amount that will have no impact on your daily life. The minimum deposit at ba79 is ৳200.

Track Your Time

Use a timer on your phone to monitor how long you have been in a gaming session. Use ba79's session limit tool to set limits automatically.

Talk to Someone You Trust

Let a family member or trusted friend know about your gaming. Transparency keeps you responsible, and they can support you if needed.

Take Regular Breaks

Breaks are essential after long sessions. Get up, walk around, drink some water. There are many other enjoyable things in life outside of gaming — make the most of them.

Seek Help When Needed

If you feel you are struggling with a gaming problem, do not hesitate to seek help. Contact ba79 via live chat or at [email protected].

Support and Contact

24/7 Live Chat Support

ba79's Bangla-speaking support team is ready to serve you 24 hours a day, 7 days a week. For immediate help with gaming concerns, setting account limits or self-exclusion, click the live chat icon on the platform.

Email Support

If you want to discuss a detailed issue or a confidential matter, write to our support email. We will respond to your message as quickly as possible and keep your information completely confidential.

[email protected]

How to Set Account Limits and Self-Exclusion

Log in to your ba79 account → Account Settings → go to the Responsible Gaming section. From there you can set deposit limits, session time-outs and self-exclusion. For any issues, get support via live chat.

21+ Only

Frequently Asked Questions

Find answers here to the most commonly asked questions about responsible gaming.

Log in to your account and go to the "Responsible Gaming" option in Account Settings. There you can set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it goes through a waiting period.

Yes. At ba79, self-exclusion can be set for 6 months, 1 year or permanently. With permanent exclusion, the account cannot be reopened. During exclusion, support is available via live chat or email.

Start by talking to them with empathy — stay by their side without placing blame. Encourage them to use ba79's support services. If needed, recommend professional mental health services. You can also speak with our support team.

A session time-out is a short-term break — typically ranging from a few hours to a few weeks. It is a way to take a temporary pause. Self-exclusion, on the other hand, is long-term — for 6 months or more. During exclusion, access is not possible by any means.

Yes. The minimum age to participate at ba79 is 21. Age is verified when creating an account. No one under 21 is granted access to the platform, and we follow a strict policy on this.

Your account balance remains safe during a time-out or exclusion. You can withdraw a minimum of ৳500 to clear the balance. For more information, contact us via live chat or at [email protected].

Learn More and Enjoy Safely

Game responsibly at ba79. A safe and enjoyable experience awaits you across all sections — cricket betting, slots or casino.

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