ba79 — Privacy and Data Protection

ba79's Privacy Policy

How your personal information is collected, stored, and kept secure — ba79's full privacy policy is described in detail here.


Last Updated: January 2026

ba79 (referred to hereinafter as "we", "us", or "the platform") places the highest importance on your privacy. This privacy policy explains what information is collected when you use ba79's website and related services, why it is collected, how it is used, and what your rights are.

By using this website, you will be considered to have given your consent to the terms described in this privacy policy. Our services are available only to those aged 21 and above.

This policy should be read together with ba79's Terms and Conditions and Responsible Gaming policy.


What Information We Collect

ba79 collects two types of information from its users — information provided directly and information collected automatically. In both cases, we collect only the information necessary to provide our services, ensure security, and meet legal obligations.

1.1 Personally Provided Information

Information you provide during registration and account management:

  • Full name and date of birth (for age verification)
  • Email address and contact details
  • Residential address
  • National ID or passport number (for identity verification)
  • Payment information, such as bKash, Nagad, Rocket, or Upay numbers
  • Transaction history

1.2 Automatically Collected Information

When you browse our website, some information may be collected automatically:

  • IP address and geographic location
  • Device type, operating system, and browser information
  • Date, time, and duration of site visits
  • A list of pages you have visited
  • Information collected from cookies and similar tracking technologies
  • Referral URL (the source from which you arrived at our site)

1.3 Information Received from Third Parties

In some cases, we may collect information from trusted third parties for identity verification and fraud prevention. This information is always handled through lawful and secure methods.


How Your Information Is Used

ba79 uses the information collected for the purposes described below. We never use your information unnecessarily or unethically.

2.1 Account and Service Management

  • To complete the registration and login process
  • To maintain the security of your account
  • To process deposit and withdrawal transactions
  • To provide bonuses and promotional offers
  • To deliver a personalized gaming experience

2.2 Legal and Security Obligations

  • To ensure age verification (providing services only to those aged 21 and above)
  • To prevent money laundering (AML) and fraud
  • To comply with regulatory requirements
  • To enforce responsible gaming policies

2.3 Communication and Customer Support

  • To respond to your inquiries and complaints
  • To notify you of important account updates
  • To send relevant promotional information (based on your consent)
  • To provide live chat support

2.4 Platform Improvement

By analyzing the overall user experience, we improve our platform's functionality, add new games and features, and enhance site speed and stability.


Sharing Information with Third Parties

ba79 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the limited circumstances listed below:

3.1 Service Provider Partners

Our payment gateways, game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) and IT infrastructure providers may receive the minimum information necessary to deliver services. All such partners operate under strict confidentiality agreements.

3.2 Legal Obligations

As part of a court order, government directive, or legal process, we may be required to share necessary information with authorities.

3.3 Business Transfers

If ba79 undergoes any business merger or acquisition, user information may become part of the transferred assets. You will be notified in advance in such a case.

ba79 never sells or shares your information with advertisers, data brokers, or any other unregulated third parties.


Cookies and Tracking Technologies

The ba79 website uses cookies and similar technologies. A cookie is a small text file that your browser stores on your device at the instruction of our website.

4.1 Types of Cookies

  • Essential Cookies: Essential for maintaining login sessions, ensuring security, and the core functionality of the site.
  • Functionality Cookies: Used to remember your language preferences, game settings, and other personalized preferences.
  • Analytics Cookies: Used to analyze site usage and improve services.
  • Marketing Cookies: Used to show relevant advertisements based on your preferences (only with your consent).

4.2 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may cause some features of our site to not work properly.


Data Security Measures

ba79 uses industry-standard, state-of-the-art technology and practices to protect your personal information. We are committed to operating a secure and reliable platform.

5.1 Technical Security

  • SSL/TLS Encryption: All data between your browser and our servers is encrypted.
  • Database Encryption: Stored sensitive information is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of verification for account security.
  • Firewall and intrusion detection systems.

5.2 Procedural Security

  • Regular security training provided to staff.
  • Access to data is strictly controlled — only authorized staff can access the information they need.
  • Regular security reviews and audits.
  • 24/7 monitoring to identify suspicious activity.

No method on the internet is 100% secure. However, we make every effort to protect your information. If you notice any suspicious activity, contact us immediately.


Data Retention Period

ba79 retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required by legal obligations.

6.1 General Retention Policy

  • Active account data: Retained for the entire period the account remains active.
  • After account closure: May be retained for a defined period within legal limits.
  • Financial transaction records: Retained for the period required by regulatory requirements.
  • Marketing communication data: Until you withdraw your consent.

6.2 Data Deletion Requests

Where not subject to legal obligations, you may request the deletion of your personal information. Contact our support team to make this request.


Your Rights and Options

ba79 believes that you should have control over your own information. Your key rights are described below:

7.1 Right of Access and Correction

You can log in to your account at any time to view and update your personal information. You may contact our support team for help correcting incorrect or incomplete information.

7.2 Right to Data Portability

You may request a copy of your information in a structured, machine-readable format.

7.3 Right to Object to Processing

In certain circumstances, you may object to the processing of your information, particularly where it is used for marketing purposes.

7.4 Right to Opt Out of Marketing Communications

You can stop marketing communications by clicking the "Unsubscribe" link at the bottom of any promotional email, or by contacting our support directly.

7.5 Right to Close Your Account

You may request the closure of your ba79 account at any time. Even after account closure, some information may be retained for a defined period for legal reasons.


Privacy Protection for Minors

ba79's services are for those aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. We follow an age verification process at the time of registration.

If we are informed that a minor's information is present in our systems, we will immediately close that account and delete the relevant information. If you have any concerns about this, please notify us at [email protected].


Changes and Updates to This Policy

ba79 may update this privacy policy from time to time. If any significant changes are made, we will update the "Last Updated" date at the top of the page and send a notification to your registered email address.

We advise you to review this policy regularly so that you remain up to date on how your information is being kept secure. Continued use of the site after a revised policy is published will be considered as your consent to those changes.


Contact Us

If you have any questions, concerns, or requests regarding the privacy policy, please contact our privacy team. Our 24/7 live chat support team in Bengali is always ready to assist you.

Live Chat Support

Chat with us through live chat in Bengali, 24 hours a day, 7 days a week. Visit the site and open the chat window.

Email Contact

For detailed privacy-related requests, email us at:
[email protected]

To learn more, visit our Terms and Conditions and Responsible Gaming pages.